Shipsy in one page
What Shipsy is
The enterprise standard for AI-native logistics. We build the AI-native logistics platform that helps enterprises run autonomous supply chains — intelligent automation, real-time visibility, reduced labour cost, fewer failed deliveries.
The scale
| Customers | 250+ enterprise |
| Shipments processed annually | 5Bn+ |
| Team | 300+ |
| Offices | 7 — London, Netherlands, Singapore, UAE, KSA, ANZ, India |
| Gartner TMS MQ | Highest-rated by customers, 4 years running |
| Gartner growth recognition | Highest revenue growth rate among TMS vendors (Gartner 2026 MQ) |
What we do (in the customer’s words)
We help logistics, retail, manufacturing, and automotive enterprises:
- Move parcels and freight more efficiently
- Run last-mile and first-mile better
- Manage multi-carrier orchestration
- Automate inbound customer queries (the AI-native pivot)
- Comply with cross-border regulations
Who we sell to
| Industry | Examples |
|---|---|
| LSP B2C (courier / parcel / postal) | DTDC, Aramex, DPD Polska, Hrvatska pošta, Posti, Post Lux, Qatar Post |
| LSP B2B | GWC, ANC, MOVIN |
| CPG | Coca-Cola, Heineken, pladis |
| Retail (own fleet + MCM) | Reliance Retail, H&M, GMG, Apparel Group |
| On-demand / quick commerce | Zepto, Swiggy Instamart, Dominos |
| Pharma / wellness | Catalent, Wellness Forever, Apollo |
| Banking / card delivery | BDO Unibank, Manipal Payment |
| Ports / maritime | Adani Ports, Carrix (in flight) |
Full list and segmentation: The customer map.
The AI-native pivot
In FY26 Shipsy positioned as AI-native, not just “TMS + AI features.” The bet:
- Logistics ops are repetitive, high-volume, query-heavy → ideal for agents
- Customers don’t want another dashboard; they want operations that run themselves
- Most TMS competitors are retrofitting AI; Shipsy is building it in from the orchestration layer up
Every recent customer story (BDO, Adani, Carrix, GWC, pladis) leads with agents, not modules.
The “core + autonomous” story
The way we frame it for customers:
Core handles execution. Agents handle the decisions and queries that used to require humans. Same data, same UI. Customers can adopt core first, agents later — or both at once.
How we win
- Vertical depth. We know logistics. Competitors know AI or know enterprise software, rarely both.
- AI-first product, not retrofitted. The architecture was redesigned for agents — not bolted on.
- Live precedents. Adani, BDO, GWC, MOVIN — real deployments with real metrics, not pilots.
- Multi-region. 7 offices means truly local in MEA, EU, ANZ, SEA, India — not just sales reps.
Where to go next
- New to logistics? Glossary.
- New to AI? LLMs in 15 minutes.
- Want to see the product? Architecture.
- Want to see what’s live? Agent catalog.
Sources
- “Standard Shipsy Overview” deck (Jan 26)
- Carrix proposal deck — opening slides
- Gartner MQ Briefing deck
Changelog
- 26 May 2026: Initial draft.