The customer map
At a glance
Shipsy’s AI agent deployments span multiple industries and regions. This page maps who’s live, where, and with what agents — so you can pattern-match when scoping a new customer.
Live deployments
| Customer | Industry | Region | Agents deployed | Status |
|---|---|---|---|---|
| MOVIN | B2C LSP | UAE / Middle East | WISMO, Appointment, Demurrage Prevention, Dispute Resolution | Live |
| Aramex | B2B/B2C LSP | Middle East (global) | RFQ/Freight Quotation, Driver Attendance, Agent Marketplace (5 agents) | Live |
| DPD Polska | B2C LSP (last-mile) | Poland / Europe | Address Intelligence, Route Optimization | Live |
| BDO Unibank | Banking (card delivery) | Philippines | Clara (CX), Vera (disputes), Nexa (reconciliation), Maya (control tower) | Live |
| Adani Ports | Ports & CFS | India | Appointment (dock slots), Customs, Demurrage Prevention | Live |
| Qatar Post | Postal | Qatar | Address Intelligence (address enhancement) | Live |
| Apollo Pharmacy | Pharmacy / Retail | India | Delivery optimization | Live |
| H&M | Retail / Fashion | India | Supply chain optimization | Live |
By industry
By agent type
| Agent | Customers using it |
|---|---|
| WISMO | MOVIN |
| Address Intelligence | DPD Polska, Qatar Post, BDO |
| RFQ / Freight Quotation | Aramex |
| Control Tower (Atlas/Maya) | BDO (Maya), multiple LSPs (Atlas) |
| Appointment Scheduling | MOVIN, Adani Ports |
| Demurrage Prevention | MOVIN, Adani Ports |
| Customs | Adani Ports |
| Dispute Resolution | MOVIN, BDO (Vera) |
| Driver Attendance | Aramex |
| CX Agent (Clara) | BDO |
| Reconciliation (Nexa) | BDO |
Pattern matching for new customers
When scoping a new customer, find the closest match:
| If the customer is… | Start with… | Reference deployment |
|---|---|---|
| A B2C LSP with high CX volume | WISMO + Address Intelligence | MOVIN, DPD Polska |
| A freight/3PL company | RFQ agent + Control Tower | Aramex |
| A port operator | Appointment + Customs + Demurrage | Adani Ports |
| A bank with physical delivery | Clara + Vera + Maya | BDO Unibank |
| A postal service | Address Intelligence | Qatar Post |
| A retailer / CPG | Delivery optimization + Control Tower | Apollo, H&M |
Pipeline (prospecting)
| Prospect | Industry | Region | Opportunity |
|---|---|---|---|
| Carrix | Ports | US | 6-agent port deployment (via HCL partnership) |
| Posti | Postal | Finland | AI agent suite for postal operations |
| pladis Global | CPG | Global | Supply chain optimization |
Note: Pipeline status changes frequently. Check with the account team for current status on any prospect.
Sources
- All decks & videos (master catalogue)
- Case studies: MOVIN, Aramex, BDO, DPD Polska, Adani Ports, Carrix
Changelog
- 26 May 2026: Full content with live deployment map, agent mapping, pattern matching guide.