Welcome

Shipsy CS Hub

Internal onboarding hub for Customer Solutions. Pick where to start based on what you need today.

Start here

If you’re…Read this first
New to Shipsy entirely1 · Shipsy in one page
New to AI/agents2 · LLMs in 15 minutesChatbot vs agent vs RPA
Coming from a CS role at another co3 · Architecture overview4 · Agent catalog
About to demo to a customer4 · Agent catalog + 5 · Case studies
Joining the implementation/delivery team3 · AgentFleet platform6 · Standard workflows7 · Labs
Just need to find a tool or template8 · Reference

How the hub is organized

Each part is independent — you don’t have to read in order. Use search (top of every page) or the sidebar.

Conventions on every page

  • At a glance — the TL;DR. Read this before deciding to go deeper.
  • Why this matters — the real-world scenario this page anchors to.
  • Try it yourself — optional, hands-on.
  • Sources — links to the decks, repos, and recordings the page was built from.

What’s new

See the changelog. Major edits get a Slack ping in #cs-onboarding.

Maintaining this hub

This site lives in the shipsy/cs-onboarding-hub repo. Every page has an “Edit this page on GitHub” link at the bottom. PRs welcome; for non-trivial changes ping the maintainer first.

The technical sections (Part 3, Part 4) go stale fastest as the platform evolves. If you spot a drift, file an issue or open a PR.